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ShadeCraft
FAQ

Questions, answered

Everything you need to know before starting your shade project.

General

What types of shade do you provide?

We design, fabricate and install car park shades, tensile structures, shade sails, pergolas, gazebos, canopies and patio, commercial and cantilever umbrellas. We also maintain and repair existing structures.

Do you work with homeowners as well as businesses?

Yes. We work on private homes and villas as well as hospitality, commercial, education and public projects.

Quotes

How do I get a quote?

Use the Get a Quote form with approximate sizes and a few photos of the site. We will review it and arrange a site survey where needed before confirming a price.

Is the site survey necessary?

For most fixed structures, yes. A survey lets us confirm measurements, ground conditions and underground services so the design and price are accurate.

Products

Which fabric should I choose?

Breathable HDPE suits sails and car parks where airflow matters. PVC-coated polyester gives waterproof cover and a crisp finish. PTFE-coated membranes suit premium architectural projects. We will recommend the best option for your site.

Can I choose custom colours or add my branding?

Yes. Frames can be powder-coated in your chosen colour and many fabrics are available in a wide colour range. Umbrella valances can be printed with your logo.

Installation

How long does a project take?

It depends on the size and type of structure and on approvals. We will give you a clear timeline with your quotation.

Do you handle permits and approvals?

We can prepare the drawings and calculations usually needed for approvals and support you through the process. Requirements vary by site and authority.

Aftercare

Do you offer maintenance?

Yes. We offer inspections, cleaning, re-tensioning, fabric replacement and repairs, including for structures installed by others.

Is there a warranty?

Warranty terms depend on the product, frame and fabric selected. Full details are included in every quotation.

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